Digital Service Representative - NBCU *Recent Grads*

The Digital Service Representative is responsible for providing complete post-sale support to NBCUniversal digital properties.  The DSR serves as the first point of contact for post-sale maintenance, guaranteed delivery and service of our clients’ advertising schedules.  Additionally, the DSR will work with internal clients including Sales, Strategic Planning, and Sales Operations. 

Responsibilities:

Campaign Management

·          Responsible for entering advertiser contracts into NBCU’s in house contract management system

·          Support Digital Sales Planners by entering deals and providing required reporting

·          Coordinate and execute changes/optimization to existing contracts

·          Monitor and report weekly pacing and delivery

·          Send campaign screen shots / proof of campaign launch for all placements to agencies

·          Complete custom reporting requests and post-campaign summary reports for clients

·          Collect agency assets and create tag alignment sheet for campaign trafficking

Post Analysis and Invoice Validation

·          Collaborate with billing and operations to ensure billed impressions are delivered

·          Work with clients to resolve differences in third party reporting

Client Service:

·          Develop strong understanding of our products and solutions for advertisers

·          Serve as the primary contact with clients and agencies to ensure status and maintenance of digital advertising schedules

·          Develop and maintain relationships with clients/agencies

Qualifications

-Bachelor's degree or relevant experience

-Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

-Must be willing to work in New York, NY

-Must have unrestricted work authorization to work in the United States

-Must be 18 years or older

-Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

-Client Service and/or Account Management experience a plus

-Must have strong communication/interpersonal skills, be able to multi-task in a fast paced environment, be detail oriented and responsive, deadline driven and have strong quantitative reasoning skills.

-Computer Skills

– Proficient in Microsoft Office (Excel, Word, and Outlook)

Salary Range: $47,500- $52,000; overtime eligible

To Apply

Email your resume to : stephanie.carnesale@gmail.com